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Contributor: Reg Goeke
Posted: 09/02/2010 12:00:00 AM EDT
Business Process Excellence Certification: Implications of a Shift in Focus: The recent Global Business Process Excellence (BPE) benchmarking survey indicated that BPE professionals are shifting their focus from cost... read more
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Contributor: William Cohen, Ph.D.
Posted: 08/30/2010 12:00:00 AM EDT
Uncovering Drucker's Most Valuable Lesson: Journalists interviewing me about my books on Drucker frequently ask this question: “What was Drucker’s most valuable lesson?” With so many insights, so many... read more
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Contributor: Thomas S. Ostasiewski, PE, PMP
Posted: 08/24/2010 12:00:00 AM EDT
Risk Management in a Six Sigma Project: Risk management is one of those titles that usually makes people think of lawyers or contract specialists figuring out how to best document an issue or contract to protect the company.... read more
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Contributor: Debashis Sarkar
Posted: 08/17/2010 12:00:00 AM EDT
The Dos and Don’ts of Selecting the Right Projects for Lean Transformation: As a change agent driving Lean transformation, it’s not enough to just have the technical skills. A change agent must also be fully aware... read more
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Contributor: Jeff Cole
Posted: 08/16/2010 12:00:00 AM EDT
Organizing for Successful Six Sigma Process Change: How is Six Sigma organized in your business? What are the reporting structures? Many firms struggle with the varied choices: Centralized: All Master Black Belts (MBBs) and... read more
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Contributor: Anantha Kollengode
Posted: 08/09/2010 12:00:00 AM EDT
Display the Distribution of Your Data Using the Histogram: The histogram, one of the seven quality tools, is very effective in displaying the distribution of data. It’s particularly valuable if there are a large number... read more
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Contributor: From the Editorial Staff at e-BIM
Posted: 08/03/2010 12:00:00 AM EDT
How to Guarantee Non-Results: Drucker Management Lessons for the Obama Administration: Economists...anti-tax tea protesters nationwide...CEOs from major organizations...and management experts have hoisted the warning signals.... read more
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Contributor: Andy Sleeper
Posted: 11/16/2009 4:38:00 PM EST
Pocket Stats, Part 3: Sample Size for Pass-Fail Tests: The meeting was tense. After a splashy release, users have complained about the uPod music player. Vibration from jogging or dancing tends to lock up the uPod, requiring... read more
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Contributor: John Blowers
Posted: 11/17/2008 7:56:00 AM EST
Lean Six Sigma—Not Just for the Big Guys: No, Lean Six Sigma is not the new diet you saw late last night on that TV infomercial, and DMAIC is not a type of vitamin. Lean Six Sigma has been working its way into organizations... read more
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Business Process Excellence in Financial Services
Venue to be confirmed, Frankfurt, Germany
December 6- 8, 2010 -
Shared Services Exchange
The Hauge, The Netherlands
September 26- 28, 2010 -
Process Excellence Leaders Meeting
Holiday Inn Mart Plaza, Chicago, IL
September 13- 16, 2010 -
Business Process Excellence in Financial Services
Hilton Tower Bridge Hotel, London UK
September 21- 22, 2010
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Uncovering Drucker's Most Valuable Lesson
leadership | management | business strategy
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An Introduction to Six Sigma Management
DPMO | increase customer satisfaction | Six Sigma management
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The Kano Model: Critical to Quality Characteristics and VOC
E. George Woodley | Voice of the Customer | Kano model


