The check sheet is another simple and effective tool useful in Lean Six Sigma projects. It is sometimes referred to as a concentration diagram or location plot. It... read more

Hop in the time machine with me if you will and let’s return briefly to 1982. In that year, two consultants out of McKinsey—Tom Peters and Bob Waterman—published what would become a... read more

In knowledge work and in most service work, productivity improvement requires the elimination of whatever activities do not contribute to... read more

A lot has being written about Toyota and its ability to wade through the current crisis. We all know about the range of complaints,... read more

Drucker’s views on strategy were quite different from those taught by others. He did not believe in “portfolio management” or quantitative methods for strategy development. Drucker... read more

Six Sigma & Process Excellence IQ and Market Value Solutions (MVS) are pleased to report that more than 800 of you responded to our first global survey into the... read more

This column builds upon the topics covered in the April 2009 article on Six Sigma Team Building . Once the scope of work for your project is reasonably defined, it... read more

The meeting was tense. After a splashy release, users have complained about the uPod music player. Vibration from jogging or dancing tends to lock up the uPod, requiring... read more

No, Lean Six Sigma is not the new diet you saw late last night on that TV infomercial, and DMAIC is not a type of vitamin. Lean Six Sigma has been working its way into organizations... read more