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Organizing for Successful Six Sigma Process Change:
How is Six Sigma organized in your business? What are the reporting structures? Many firms struggle with the varied choices: Centralized: All Master...
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Six Sigma | change management | process change
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10 Ways to Make Six Sigma Change Fail:
Have you ever experienced a Six Sigma project failure? If not, you’re really missing out on one of life’s more vivid learning experiences....
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Six Sigma change | Six Sigma project | Jeff Cole
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Working the Ladder of Inference: Part 2:
Last month we made you aware of a vital change management aid called the Ladder of Inference . Did you do your homework and find examples of the ladder in...
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ladder of inference | process change | reframing
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Working the Ladder of Inference: Part 1:
In an earlier article, I mentioned being able to employ the ladder of inference in your change efforts. The ladder was developed by Chris Argyris in Overcoming...
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ladder of inference | Six Sigma project | managing change
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Change Management Triage for a Six Sigma Career:
The unfortunate truth in these brutal economic times is that quite a lot of very talented Six Sigma professionals are out of work. Sometimes,...
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Six Sigma career | Six Sigma job | Six Sigma training
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A Sense of Control:
Hop in the time machine with me if you will and let’s return briefly to 1982. In that year, two consultants out of McKinsey—Tom Peters and Bob Waterman—published...
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employee engagement | DMAIC | DMADV
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Visioning and Burning Platforms: Know Your Audience:
Meet Bob and Charlie. The past few years have been rough on us all, but especially so for old Bob. His company closed, he defaulted on his subprime...
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Six Sigma | change management | burning platform
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A Code of Ethics for Six Sigma Change Management:
Whether we realize it or not, we are all agents of change in our organizations. If you happen to be a Six Sigma Sponsor, Champion, Master Black Belt,...
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Six Sigma | change management | code of ethics
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Motorola’s Change Management Evolution:
When you think of Six Sigma, you think of Motorola, where the methodology was first invented by engineer Bill Smith in 1986. As the inventor, Motorola has been...
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Six Sigma | change management | DMAIC
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Managing the Six Sigma Bounce:
Change can be a messy, chaotic, disruptive, unwanted and demoralizing affair. Change can also be surgically precise, extremely swift and a long-awaited organization...
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Six Sigma | change management | DMAIC
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Events of Interest
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Shared Services Exchange
The Hauge, The Netherlands
September 26- 28, 2010 -
Lean Leaders II
Venue to be Confirmed, Zurich
December 1- 3, 2010 -
Gestão por Processos
São Paulo, SP
January 26- 28, 2011 -
Business Process Excellence For Telecoms and Utilities
Mayfair Conference Centre, London, UK
October 25- 27, 2010
Articles
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Contributor:
Speeding Up Account Opening Using Lean Six Sigma: Account opening is supposedly the most critical and important process in the financial ser... read more
Tags: financial services | account opening process | account opening
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Contributor:
10 Behaviors That Jeopardize Female Leaders' Authority: Much has been written about the differences in leadership style between women and men. In ... read more
Tags: body language | leadership | women leaders
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Contributor:
Drucker's Friend of 30 Years Talks about the Father of Modern Management's Teachings on Leadership: Peter Drucker insightfully articulated the beneficial impact that good leadership has... read more
Tags: Peter Drucker | leadership | William Cohen
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Contributor:
What is Takt Time?: Takt time is the maximum amount of time in which a product needs to be produced in order t... read more
Tags: takt time | Lean | Lean manufacturing
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Contributor:
A Call to Go Lean in Defense Manufacturing: On August 26, 2010, Six Sigma & Process Excellence IQ's sister portal, Instit... read more
Tags: defense | Lean manufacturing | military logistics
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