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Vendor and Clients: Integrating Process Improvement Efforts across Both Sides of a Strategic Partner Relationship (Part 1)
Suppliers are searching for better ways to please their customers, and clients are looking to ensure they are getting the best value from their suppliers’ products and services. This is the classic win-win scenario, but traditionally, a company’s process improvement projects start out by understanding and improving processes under its own roof. To enable integrated approaches to successful jo....more |
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Author: James Thompson Tags: process improvement | Six Sigma | client vendor relationship |
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Vendors and Clients: Integrating Process Improvement Efforts Across Both Sides of a Strategic Partner Relationship (Part 2)
I introduced the topic of working with strategic partners on process improvement projects in In part 1. This article continues the discussion of key attributes for making those projects a success from both organizations.With continued market pressure and the global economic outlook many firms are looking for ways to cut costs and be more efficient. Burnsed and Thornton illustrate this point in their recent ....more |
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Author: James Thompson Tags: process improvement | central repository | Six Sigma |
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