Sign Up | Already a member? Sign In
Six Sigma IQ
 
 
 
 
Featured Content
Surveys Produce Jaw-Dropping Gains in Knowledge and Service Worker Productivity!
Author: From the Editorial Staff at e-BIM
Posted: 3/9/2010

Surveys Produce Jaw-Dropping Gains in Knowledge and Service Worker Productivity! - From the Editorial Staff at e-BIM

In knowledge work and in most service work, productivity improvement requires the elimination of whatever activities do not contribute to performance. Non-productive activities sidetrack and divert from performance. Eliminating such work may be the single biggest step towards greater productivity in both knowledge and service work. Generally speaking, most problems can be converted into... Full Article

Events related to this topic:
Seminar: Putting Lean Six Sigma to Work in Your Call Center
Latest Posts in Six Sigma IQ
Articles
Driving Focus and Alignment with the Balanced Scorecard
Author: Paul Niven
Posted: 3/8/2010

Driving Focus and Alignment with the Balanced Scorecard - Paul Niven

Over 150 years ago William Thompson said, “When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind.” A... Full Article

More Articles
Videos
Laurel LaBauve Speaks about Merck Sigma
Author: Laurel LaBauve
Posted: 3/10/2010

Laurel LaBauve Speaks about Merck Sigma

Laurel LaBauve, VP Merck Sigma, Merck, shares insights at the 11th Annual IQPC Lean Six Sigma and Process Improvement Summit and Awards. LaBauve discusses: • How Merck added change management and process management elements to its Lean Six Sigma program, Merck Sigma, in... Full Article

More Videos
Podcasts
Interview with Toby Cook of Boral
Author: Chris Archer
Posted: 2/26/2010

Interview with Toby Cook of Boral

In this podcast, Toby Cook, Manager-Products and Training, Six Sigma, Boral, shares his thoughts on leveraging continuous improvement for maximum effect within an organization. Cook discusses the role that continuous improvement can play with cost reduction, and he provides tips to make sure... Full Article

More Podcasts
Columns
Despite the Recalls, Service Businesses Can Still Benefit from Adopting Toyota Practices
Author: Debashis Sarkar
Posted: 3/4/2010

Despite the Recalls, Service Businesses Can Still Benefit from Adopting Toyota Practices - Debashis Sarkar

A lot has being written about Toyota and its ability to wade through the current crisis. We all know about the range of complaints, from unintended acceleration to brake-failure resulting in the company having to recall 8 million cars, forcing Toyota to suspend its North American sales and... Full Article

More Columns

Human Resources IQ Advisory Board
Advertisement

What are the various types of methodologies that can be followed in operations management in BPO? Can you please let me know where I can learn more about it.

Posted by:  ramanys | Answer this question

My department is charged with creating a "culture of process improvement" within our zone. We're struggling with what that looks like once we've created this...

Posted by:  sfsigmaguy | Answer this question

I'm doing master in Industrial Engineering at UFSCar (Brazil) and my research is about the evolution of the themes related to Six Sigma in recent years. So I...

Posted by:  mblima | Answer this question

what is the difference between Six Sigma and Agile (Scrum) in a layman's language?

Posted by:  jaideepkhanduja | Answer this question

how can be a member of six sigma?

Posted by:  bhocs_14@yahoo.com | Answer this question

Hi, I am looking for some metrics to measure process complexity, as the purpose is to simplify the process.

Posted by:  anova | Answer this question

what is six sigma

Posted By:  Rich6 | Answer this question

Greetings, I'm looking forward to write a six sigma project in order to get certified as Black Belt.

Posted By:  Daniel Pazos | Answer this question

how to do run chart for lab turnaround time ?

Posted By:  D.M.Awad | Answer this question

Follow Us
  •   Subscribe to Six Sigma IQ's RSS feed Subscribe to Six Sigma IQ's RSS feed.
     
  •   Follow SS IQ on Twitter Join us on Twitter and receive the most up to date information about SS IQ.
  •   Become a Fan of SS IQ Become a fan of SS IQ on Facebook and get the latest and great SS IQ content.
     
  •   Join HR IQ's LinkIn Group Become a fan of SS IQ on LinkedIn and get the latest and great SS IQ content.
     
Advertisement

Writer Guidelines

Genna Weiss

Genna Weiss
Senior Editor

  
About Six Sigma & Process Excellence IQ

Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the industry.