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How to Maximize Business Process Reengineering: People, Process, and Tools

Bernardo Tirado discusses the psychological side of project management and shows how you can leverage this knowledge for improving your business process reengineering efforts.


Author: Bernardo Tirado

Business Process Excellence: Global Trends and Success Factors

The results are in! Six Sigma & Process Excellence IQ and Market Value Solutions (MVS) have completed their first Global Benchmarking Study of Trends and Success Factors in Business Process Excellence (BPE). Discover the key findings today.


Author: Six Sigma IQ and Market Value Solutions

Improving Patient Safety with Six Sigma

It's been no easy feat for health care organizations to juggle reducing costs with improving patient safety and care. In this interview, Dr. Denise Remus explains how BayCare Health System is using Six Sigma to achieve this task.


Author: Dr. Denise Remus, Chief Quality Officer

Allstate Insurance’s Revamped Six Sigma Training Program

In 2009, Allstate examined whether it was really necessary for every employee to go through a 3 week Black Belt training program just to learn the tools. When Allstate determined that this shouldn't be the case, listen to find out what happened next.


Presented By: Lilly Eng, Training Director
Featured Content
Target Your Process Improvements to Increase Revenue and Market Share
Contributor: Reg Goeke
Posted: 7/30/2010

Target Your Process Improvements to Increase Revenue and Market Share - Reg Goeke

One of the more significant findings from the Global Business Process Excellence survey , conducted by Six Sigma & Process Excellence IQ and Market Value Solutions, was that Business Process Excellence (BPE) deployments that are explicit outgrowths of competitive business strategies are nearly twice as effective as BPE initiatives that are not clearly aligned with competitive business... Full Article

 
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Articles

CIGNA's Quality System Evolution: Ready for the Next Step

Contributor: Len Javinett
Posted: 7/28/2010

CIGNA's Quality System Evolution: Ready for the Next Step - Len Javinett

When I left my continuous improvement job at United Technologies to join CIGNA nearly 10 years ago to run the Rapid Solutions Center, I couldn’t help but notice that the company did not have any kind of corporate-wide quality system. Quality, primarily in the form of audit/inspection teams, e... Full Article

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Videos

Lean Six Sigma: You're So Money! Making Cash Flow from Process Improvements

Contributor: Thomas J. Goldsby and Robert Martichenko
Posted: 7/29/2010

Lean Six Sigma: You're So Money! Making Cash Flow from Process Improvements

Lean Six Sigma offers a reliable source of cost reductions, but its business impact stretches far beyond cost savings if we know where to look and how to express these positive results. Whereas supply chain professionals understand lead time, process variation, and waste, it is sometimes neces... Full Article

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Podcasts

A Conversation with the World’s First Lean Dentist

Contributor: Genna Weiss
Posted: 7/27/2010

A Conversation with the World’s First Lean Dentist

Lean manufacturing, Lean healthcare … Lean dentistry?   With Dr. Sami Bahri being declared the “world’s first Lean dentist” at the 19 th Annual Shingo Prize Conference, Lean dentistry is no longer a stretch of the imagination. ... Full Article

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Columns

Make Your Organization More Customer-Centric with the Kano Model

Contributor: Debashis Sarkar
Posted: 7/27/2010

Make Your Organization More Customer-Centric with the Kano Model - Debashis Sarkar

Looking at products and processes from a consumer’s point of view is critical for building a successful business. I have seen employees work to improve processes without really knowing the customer they are serving or even the features of the product or service being offered to the custo... Full Article

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Whitepapers

Business Process Excellence: Global Trends and Success Factors

Posted: 7/13/2010

Business Process Excellence: Global Trends and Success Factors

The results are in! SIX SIGMA & PROCESS EXCELLENCE IQ and Market Value Solutions (MVS) have completed their first Global Benchmarking Study of Trends and Success Factors in Business Process Excellence (BPE)  in order to find... Full Article

More Whitepapers

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Do you think there will be an uptake in Lean Six Sigma implementation as companies are facing heightened pressure to cut costs and do more with less?

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how to do run chart for lab turnaround time ?

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I am currently doing a buisiness improvement techniques qulification and have hit a couple of questions i could do with some help on please.

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difference between six sigma and lean six sigma

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How widespread is World Class Manufacturing within major US companies?

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Genna Weiss

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About Six Sigma & Process Excellence IQ

Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Further enhanced with an online community of your peers, we will provide you with the tools and resources to help you perform more effective and efficiently, while enhancing the quality operations within your organization. As our industry becomes more and more dependent on the web for information, Six Sigma and Process Excellence IQ has been developed to provide six sigma professionals with instant access to information. Leveraging our strength and foundation in education, IQPC and Six Sigma and Process Excellence IQ are uniquely positioned to provide a comprehensive library of webcasts gathered from our events, as well as exclusive content from leaders in the industry.