Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
Rebranding process excellence as process enablement
April 30 by Thomas KohlenbachReframing process excellence as process enablement takes the work of ‘specialists’ and puts it in the hands of every person in the company
Custom processes are key to successful application lifecycle management
March 25 by Georg WilhelmBusiness processes are relevant in many phases of application lifecycle management (ALM)
Business process outsourcing – the pros and cons
March 18 by Michael HillBPO presents notable benefits as well as significant challenges and important considerations
5 hot takes on process excellence, AI and big data
March 15 by Francesca Di MeglioMissed PEX Network's recent webinars? Discover the hot takes from these important conversations on digital transformation, process excellence, AI, big data and more
Process Excellence news – Infosys, Appian, Admiral, adaptive BPM & more
February 16 by Michael HillThe latest news in process and operational excellence, business process management, digital transformation and more
Process Excellence news – Siemens-Salesforce partnership, Appian misappropriation case, IBM updates & more
January 26 by Michael HillCombination of AI technologies and the internet of things set to be a key driver of digital transformation
5 ways operational excellence boosts customer loyalty
January 17 by Michael HillOperational excellence plays a key role in maintaining strong customer relationships
5 operational excellence trends for 2024
January 03 by Michael HillFive trends that will play an integral role in the OPEX landscape in 2024
What’s your process language?
January 02 by Thomas KohlenbachIf process information isn’t readily available and comprehensible there is a high risk of process breakdowns and compliance issues
10 tips for career development in process improvement
July 25 by Shady El SaftyGeneral Motors China's general manager shares 10 tips for career development in process improvement